REFUND POLICY

You can return any unwanted items to us, as long as the item is unworn and the tag is attached to the item, within 14 days of the item being delivered to you and we'll give you a full refund by way of the original payment method. 

Unfortunately we do not offer a free returns service, you would need to cover the cost of returning any items. 

Please be advised that you will not receive a refund for your original shipping costs as this pays for couriers to collect your parcel and deliver this to you. We aim to refund you within 7 days of having received the returned item.

Please note, we don't accept returns for unwanted items after 14 days from delivery.

All items will be refunded at the price they were purchased for.
  We do not offer exchanges

HOW TO RETURN YOUR ITEM
 That's easy! You can find all of the information to make a return within your parcel.
Simply fill in your returns form and enclose this with your parcel.
Items must be returned at the customers expense.
Please return your items to:
 S & V Boutique 
 UNIT 13 IPS Innovate
Chartermark Way
Catterick Garrison
DL9 4QJ

 We recommend you send all returns Signed For/Tracked as we cannot be held accountable for items lost in the post. 

RETURN CONDITIONS:
 Please be careful when trying on your items! Ensure all tags are intact and the item is in original condition with original packaging. Once the tag has been removed the item is no longer eligible to be returned. All goods will be inspected upon return. Any unwanted items must be returned to S & V Boutique in a saleable condition. Unfortunately, any returns which are found to have make-up stains on the garment cannot be refunded. The goods are your responsibility until they reach S & V Boutique, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging).
We cannot issue a refund until we have received your item.

Postage costs are non-refundable.